Cancellation & Refund Policy
ShopVeda.com believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.
How do I cancel an order on shopveda.com?
If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.
For outright cancellations by you:
- If you cancel your order before your product has shipped, we will refund the entire amount.
If the cancellation is after your product has shipped:
- If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.
- Incase the product received is as per the order and there is issue with the size,than replacement shipping cost and charges to receive back the original product will not be borne by us (Daboo Crafts).We highly recommend to check the measurement chart before placing order.
-If the parcel received has a size received not matching the order size than in that case we shall send a replacement at our cost or issue a refund for the same if product not available.
Refunds will be made in the same mode,that the payment was received within 10 working days from the date of cancellation of order.
In case you are not happy with the product than we offer a 30 day return policy.You could return the packet with the garment tag intact at the below return address.shipping cost though would be on your account for any returns.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person.
Also, please email us at email@example.com mentioning your Order ID.Plz attach relevant images of parcel if found in tampered condition. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:
• Any product that exhibits physical damage to the box or to the product;
• Any product that is returned without all original packaging and accessories, including the retail box,and all other items originally included with the product at the time of delivery;
• Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number;
• Any product from which the UPC (Universal Product Code) has been removed from its original packaging.
B210, Shreyas Ind. estate, opp. Lotus Corporate Park,
Near Western Exp Highway, Goregaon East, Mumbai-400063